Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Domestic US orders typically arrive within 7–15 business days. International orders may take 14–21 business days depending on your location and customs processing.

Do you ship internationally?

Yes! We ship to over 27 countries worldwide. Shipping costs are calculated at checkout based on your location.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to track your package directly with the carrier.

Returns & Refunds

What is your return policy?

We accept returns within 20 days of delivery for items in their original condition. Please visit our Refund Policy page for full details.

My item arrived damaged. What do I do?

We're sorry to hear that! Please contact us at our contact page with your order number and photos of the damage and we'll make it right.

Products

Are your products compatible with both Mac and Windows?

Yes, the majority of our products are compatible with both Mac and Windows operating systems. Specific compatibility details are listed on each product page.

Do your products come with a warranty?

All products come with a manufacturer warranty. Please refer to the individual product page for warranty details.

Payments

What payment methods do you accept?

We accept Shop Pay, Apple Pay, and Google Pay. Additional payment options are be available at checkout.

Is my payment information secure?

Absolutely. Our store is secured with SSL encryption and all payments are processed through Shopify's secure payment system.

Still have questions?

We're here to help! Contact us and we'll get back to you as soon as possible.